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Do your customers receive a warm welcome?

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On hold marketing compliments your phone system and your business’ brand.

Those who are calling always receive a warm welcome and are informed of all the latest news and relevant information.

What can a business or organisation feature on their on hold marketing?

  • Key brand values and messages
  • Product and service information
  • Information about up and coming events
  • Important dates
  • The latest news from the company or organisation

Both businesses and public sector organisations can benefit enormously from on hold marketing so customers, suppliers and stake holders can be communicated to, during every part of the call.


3 Steps to On Hold Marketing

Choose the script  

Think about what you would like to feature and create a script around those requirements.


Think about the music

Where possible, your choice of music should reflect the business or organisational purpose.  There is a large library to choose from, giving plenty of choice for the initial set up as well as updating on a regular basis.

You might not listen to the same music, but your customers do, so make sure the music is refreshed and updated at regular intervals.


Consider the Voice Over

Choose from a range of accents as well as whether the voice should be male or female.  It doesn’t matter if you can’t decide, just choose one for the first couple of months or so and then change it over.


On hold marketing is a simple and very effective way of communicating to your audience and really makes use of every opportunity available.

Your company not only looks good but it sounds good too.  Browse a script sample and listen to a range of music and voice overs from https://www.fifteengroup.co.uk/on-hold-marketing/


Fifteen Digital provide a full range of communications solutions to suit every business and organisation, making them Smarter through Technology.

Please contact us for more information and one of our team members will be more than happy to assist.

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