On hold marketing, creates a great caller experience with professionally recorded welcome messages, menus, and music on hold. It transforms the time your customers spend on hold.
As callers to your business will typically spend about 20% of the call time on hold, it’s important your in-queue and on-hold audio is optimised!
On hold messaging provides so much more than just recordings!
Every moment a caller spends on hold is a chance to reinforce your brand message. We create customised on hold messages that are tailored to your business and resonate with your audience, ensuring every call counts.
Nobody likes to wait, but with engaging and informative on hold messages, you can enhance the overall customer experience. Our creative content keeps your callers entertained and informed, reducing perceived wait times and improving satisfaction.
Use on hold time to educate your callers about products, services, and promotions. By highlighting your offerings, you can turn waiting time into a powerful sales tool that drives interest and boosts conversions.
Create professionally voiced, bespoke IVR prompts and messages, mix your compilations with music and stream directly to your callers
Create professionally voiced, bespoke IVR prompts and messages, mix your compilations with music and stream directly to your callers
10,000+ professionally scripted and pre-recorded marketing messages and promptsavailable to use straight away
50+ languages and dialects available
300+ professional voice artists
Best of breed text-to-speech (TTS) characters that enable you to record new messages for immediate implementation
350+ music tracks to choose from
All accessed through a simple and intuitive online portal
A wide range of pricing and packages designed to suit businesses of any size
Innovation
We stay ahead of the curve, ensuring our on hold marketing solutions incorporate the latest compilations.
Customisation
Every business is unique. We tailor the content to meet your specific needs, ensuring your messages speak to the intended audience.
Support
Our dedicated support team is always on hand to advise and help with your on hold marketing messages.
Quality
We are dedicated to delivering the highest quality audio production and library of music so you can best tailor your messages
Ready to captivate your callers and enhance your brand’s image? Elevate your customer service with Fifteen Group’s on-hold marketing systems. Contact us today to get started.
