Transform Your Customer Experience with Salesforce and Wildix Integration

Take your business to the next level by integrating Salesforce CRM with Wildix Unified Communications. Empower your team to connect with customers effortlessly, streamline workflows, and drive results with the perfect synergy of two leading platforms.

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Why Integrate Salesforce and Wildix?

Boost Efficiency

Make and receive calls directly from Salesforce with click-to-dial functionality.

Automatically log communication activities for accurate record-keeping and reduced admin time.

Have Sentiment Analysis

Enable managers and supervisors to target specific key words and phrases with a sentiment.

Create better leaders by managing a team more efficiently instead of going though huge volumes of calls led by guess work.

Improve Customer Interactions

Instantly access customer details during calls for a personalised, responsive service.

Strengthen relationships with seamless follow-ups and task automation.

Drive Sales and Support Success

Gain actionable insights with integrated reporting on communication and sales trends.

Enable teams to collaborate more effectively across platforms.

Simplify Your Workflow

Combine your communication and CRM tools in one interface for a unified experience.

Enjoy secure, compliant, and mobile-friendly functionality for on-the-go productivity.

What are the Key Features of the Integration?

Real-Time Caller Identification

See customer details the moment the phone rings.

One-Click Dialling

Simplify outbound calling with no manual entry.

Customisable Workflows

Tailor automation rules to your team’s needs.

Activity Logging

Automatically log calls, voicemails, and chats into Salesforce.

Cross-Device Compatibility

Enjoy a seamless experience on desktop and mobile.

Unlock the Full Potential of Salesforce & Wildix – Get Started Today!

By combining the power of customer data with seamless communication tools, this integration offers benefits that can revolutionise how your teams interact with customers and manage operations.

Discover the power of Salesforce and Wildix integration. By bringing together Salesforce’s CRM capabilities with Wildix’s UC tools, organisations can create a more efficient, responsive, and customer-centric operation.

Enhance your team’s performance, improve customer satisfaction, and streamline your operations.

Ready to learn more?

Contact us today to learn more about integrating Salesforce with Wildix and start reaping the rewards of this powerful synergy.

Contact Fifteen Group