Do you use Salesforce?
Are you able to monitor 100% of calls made?
Are you able to quickly identify who is performing well and who might require further training?
How much time does it take your team to update the notes on Salesforce after a call or conference call?
Take your business to the next level by integrating Salesforce CRM with Wildix Unified Communications. Empower your team to connect with customers effortlessly, streamline workflows, and drive results with the perfect synergy of two leading platforms.
Make and receive calls directly from Salesforce with click-to-dial functionality.
Automatically log communication activities for accurate record-keeping and reduced admin time.
Enable managers and supervisors to target specific key words and phrases with a sentiment.
Create better leaders by managing a team more efficiently instead of going though huge volumes of calls led by guess work.
Instantly access customer details during calls for a personalised, responsive service.
Strengthen relationships with seamless follow-ups and task automation.
Gain actionable insights with integrated reporting on communication and sales trends.
Enable teams to collaborate more effectively across platforms.
Combine your communication and CRM tools in one interface for a unified experience.
Enjoy secure, compliant, and mobile-friendly functionality for on-the-go productivity.
See customer details the moment the phone rings.
Simplify outbound calling with no manual entry.
Tailor automation rules to your team’s needs.
Automatically log calls, voicemails, and chats into Salesforce.
Enjoy a seamless experience on desktop and mobile.