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Nathan’s Famous; a Story of Technology, Partnership and REAL American Food

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We’re thrilled to have been a part of such a huge brand like Nathan’s Famous, setting up its first store in the UK.

 

You may have seen a few images of the amazing video wall and the Digital Menu Boards, but the solution we have provided has been much broader.  This Nathan’s Famous store is a prime example that when franchise led businesses work with Fifteen Group, the technology solution delivered, is simple, effective and efficient.

 

Working in partnership with our sister company, Pegasus Fire and Security Limited, we installed a number of technologies:

 

Video Wall: 4 LED Touch Screens to introduce customers to the legendary American brand

Digital Menu Boards being configured in our staging room, providing clear menu choices for customers.  They were then installed by QSR engineers Adam, Martyn and Anthony along with Operations Manager, Scott.

 

Back of House IT, Network Security, Network Cabling, Telephone Lines, Broadband

 

Fire Alarm System

Security Alarm System and CCTV

 

 

Nathan’s Famous, like many other stores we work with, will benefit from full technical support and alarm monitoring.

They’ll have access to our service desk, where issue resolution is quick and minimises any impact those issues could have.

 

Across the UK, we’re working with franchise led businesses, delivering a flexible technology solution

that meets their requirements and their budget.

 

  • Dealing with multiple suppliers when opening new stores can be a real headache for franchise owners. We work with third parties to ensure a seamless delivery that takes this headache away.

 

  • Having access to technical support whenever stores are open, to solve issues such as printer problems, screens unable to display the correct information and so on, can have a direct impact on the store’s ability to function properly.  Our UK based service desk is open from 8am to midnight, 7 days a week, working with store team members to ensure any issues are resolved as quickly as possible.  Stores have a unique telephone number and email that is clearly displayed in the back offices so they always know who to call.

 

So if you’re in the Southampton area on January 31st, be one of the first customers to savour the delights on the menu!

Be Smarter through Technology, work with Fifteen Group.

 

 

 

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