Transform your GP practice with advanced communications solutions designed to streamline operations, enhance patient care, and improve overall efficiency. Discover how our innovative communication tools can help you provide exceptional care in a rapidly evolving healthcare environment.
Operating within a demanding sector requires communication solutions that are effective and efficient and can adapt to a constantly changing internal and external environment.
With over 20 years’ experience of serving GP Practices, Fifteen Group are one of the UK’s leading technology suppliers, providing award winning solutions across the UK that are bespoke to the practice and the needs of the community they serve.
Ineffective communication solutions within a GP Practice creates frustration among patients, suppliers and staff and leaves a long lasting and negative perception of the practice.
Some of these daily frustrations include:
A phone constantly ringing out
Getting through to an answering machine
Receiving too many options
Being put on hold even after the options have been selected
Not being able to offer patients an alternative way of making contact
Communication solutions need to be driven by your patient’s needs and they should be able to adapt to changes within the practice easily and effectively.
Having the right system in place can ease some of the burden and improve the way the GP practice operates.
When was the last time you reviewed your telephone system?
Are you able to measure the performance of the telephone system?
How does your telephone system and service perform in patient surveys?
Would you like to be able to record conversations?
Has your practice recently grown in size but your communication capabilities haven’t?
Our range of services can provide your GP practice with the solution to your recurring problems.
Discuss your requirements with Fifteen Group today
