Smart Retail Communications

X-Hoppers is the smart in-store communication system

Jump-start store performance by uniting teams and systems with our smart in-store communication system.

Are you looking to connect your team to everyone in your stores?
Are you keeping customers waiting unnecessarily?
Would you like to understand customer behaviour better?

X-hoppers is revolutionising communication in retail. It’s defining how you fulfil every customer enquiry, solve every problem, understand customer behaviour and prevent thefts.

Connect retail assistants and increase conversions.

How does it work?

X-hoppers is a solution which connects team members via a secure broadcast channel. It facilitates instant collaboration, improvs customer service and results in significant reductions in shrinkage.

It’s award winning too and setting new standards in retail technology.

Wireless headsets connect store teams, allowing them to collaborate, handle internal and external calls and consult an AI assistant.
Alerts from tills, security cameras, smart call points and other IoT devices keep employees in the know.
Statistics and analytics, transcripts and daily reports help managers uncover store issues and track employee performance.

What’s included?

All hardware and software are included on one single monthly price, making it budget friendly and allows you to utilise all the benefits at no additional cost.

No upfront investment
Licenses can be scaled depending on requirements
Handset breakages are covered

Boost efficiency without sacrificing service

Never leave a customer waiting

Understand customer behaviour

Reduce and prevent theft

Increase staff productivity

Empower your store colleagues by putting them at the centre of in-store communications and get up to:

35% increase in sales

50% decrease in training time

60% reduction in shrink

x-hoppers has helped our stores massively with customer engagement, it enabled our colleagues to be able to talk and communicate seamlessly to meet the needs of our customers in terms of directing them to certain areas of the store to spot customers that may be in need of advice.

Gemma Stratford Project Manager, Retail Tech and Change Team Holland & Barrett