Generated by All in One SEO v4.9.7.2, this is an llms.txt file, used by LLMs to index the site. # Fifteen Group Smarter Through Technology ## Sitemaps - [XML Sitemap](https://fifteengroup.co.uk/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Why Cyber Essentials Certification Matters](https://fifteengroup.co.uk/why-cyber-essentials-certification-matters/) - Discover how Cyber Essentials certification helps protect your business, build customer confidence, meet tender requirements and reduce cyber risk. - [Windows Server EOL – What To Do Next](https://fifteengroup.co.uk/windows-server-eol-what-to-do-next/) - Windows Server 2016 has been a reliable platform for organisations across the UK for nearly a decade. However, with Microsoft's extended support ending on 12 January 2027, businesses still relying on Windows Server 2016 need to start planning their next steps now. After this date, Microsoft will no longer provide security updates, bug fixes or technical - [5 Reasons Why Your Business Should Have EDR](https://fifteengroup.co.uk/5-reasons-why-your-business-should-have-edr/) - EDR plays a vital role in keeping an organisation safe from cyber attacks, but what are the 5 main reasons why you should ensure it's a part of your solution? - [What is a One Off IT Project?](https://fifteengroup.co.uk/what-is-a-one-off-it-project/) - We deliver a one off IT project to fulfil a number of IT requirements, but what does this look like and how can it benefit your business? - [We’ve achieved Microsoft Solutions Partners for Modern Work](https://fifteengroup.co.uk/weve-achieved-microsoft-solutions-partners-for-modern-work/) - We're thrilled to be the first company to achieve Microsoft Solutions Partners for Modern Work! This underlines our commitment to deliver the best IT solutions. - [5 Signs it’s Time to Switch to a New IT Provider](https://fifteengroup.co.uk/5-signs-its-time-to-switch-to-a-new-it-provider/) - Switching to a new IT provider may seem like a big step to make, but if these 5 signs are something you can relate to, then maybe it's time to make the leap. - [RAM prices are rising.  What it means for you.](https://fifteengroup.co.uk/ram-prices-are-rising-what-it-means-for-you/) - RAM prices have surged and that has a knock on effect for businesses looking to replace ageing hardware. Find out what this means for your business. - [Fifteen Group marks 20 years in business](https://fifteengroup.co.uk/fifteen-group-marks-20-years-in-business/) - We are thrilled to reach this fantastic milestone of 20 years in business. From what started as a one man consultancy is now a multi-disciplinary tech group. - [Celebrating National Apprenticeship Week 2026!](https://fifteengroup.co.uk/celebrating-national-apprenticeship-week-2026/) - National Apprenticeship Week is a time to celebrate the fantastic talent we have within Fifteen Group and we are proud that some have progressed to other roles. - [Why Do Businesses Need Identity Threat Detection and Response (ITDR)?](https://fifteengroup.co.uk/why-do-businesses-need-identity-threat-detection-and-response-itdr/) - ITDR is something businesses shouldn't be without. Identity-based threats are increasing, and businesses can no longer rely only on legacy security solutions. - [2025 Was a Standout Year for our Service Desk Team](https://fifteengroup.co.uk/2025-was-a-standout-year-for-our-service-desk-team/) - Our Service Desk team achieved 99.08% customer satisfaction in 2025, delivering fast, friendly and expert IT and telecoms support. - [While you’re celebrating, are hackers at work?](https://fifteengroup.co.uk/while-youre-celebrating-are-hackers-at-work/) - While everyone's out of office is on, are hackers at work? Protect your business this festive season with Identity Threat Detection & Response. - [What Our 30-Day ITDR Trial Revealed](https://fifteengroup.co.uk/what-our-30-day-itdr-trial-revealed/) - Discover what our 30-day ITDR trial uncovered, how identity attacks target Microsoft 365, and why Managed ITDR is essential for protecting your business. - [How Cyber Secure is your Supply Chain?](https://fifteengroup.co.uk/how-cyber-secure-is-your-supply-chain/) - Your supply chain can comprise of a complex network of suppliers, partners, and service providers, but what risk do they pose to your cyber security? - [Is Your Greatest Cyber Security Threat Sitting Next to You?](https://fifteengroup.co.uk/is-your-greatest-cyber-security-threat-sitting-next-to-you/) - A cyber security threat doesn't always come from someone taking advantage of vulnerabilities in your IT systems. Sometimes, they can come from within. - [What is the real cost of cyber complacency?](https://fifteengroup.co.uk/what-is-the-real-cost-of-cyber-complacency/) - Many organisations are falling into a dangerous mindset of cyber complacency. It can quietly creep in when companies believe they are ‘secure enough.' - [Why It’s Time to Upgrade to Windows 11](https://fifteengroup.co.uk/why-its-time-to-upgrade-to-windows-11/) - Windows 10 support ends on October 14, 2025. Learn what Windows 10 end of life means, the risks of staying on it, and the benefits of upgrading to Windows 11. - [We're a Ciqurix installer to protect what matters most](https://fifteengroup.co.uk/were-a-ciqurix-installer-to-protect-what-matters-most/) - We're proud to install Ciqurix's innovative technology allows businesses to adopt fire detection that goes far beyond the traditional fire detection methods. - [Does the AFFF ban affect you?](https://fifteengroup.co.uk/does-the-afff-ban-affect-you/) - From July 2025, AFFF will be banned, so now is the time to assess your fire safety systems and understand how these evolving regulations could affect you. - [Skimping on IT Support?  It could cost you.](https://fifteengroup.co.uk/skimping-on-it-support-it-could-cost-you/) - Managing a tight budget can mean you unknowingly cut corners with low cost IT support that has severe consequences further down the line. - [Introducing Carl, Head of Operations](https://fifteengroup.co.uk/introducing-carl-head-of-operations/) - With 26 years in the Fire and Life Safety Systems Industry, he brings a wealth of Operations experience to the Team, and we're thrilled to have him on board - [Why Investing in Quality Tech Support Matters in a QSR](https://fifteengroup.co.uk/why-investing-in-quality-tech-support-matters-in-a-qsr/) - While the direct costs of some tech issues are obvious, hidden costs can accumulate and undermine the long-term business success of individual QSR stores. - [How an Outdated Tech Stack is Hurting Your QSR’s IT Support](https://fifteengroup.co.uk/how-an-outdated-tech-stack-is-hurting-your-qsrs-it-support/) - The performance of Quick Service Restaurants (QSR) relies on efficiency and speed, but an outdated tech stack can lead to a number of serious issues. - [Is Your School Ready to Lock Down? Be Prepared for Martyn’s Law.](https://fifteengroup.co.uk/is-your-school-ready-to-lock-down-be-prepared-for-martyns-law/) - Driven by the proposed Martyn’s Law and backed by Ofsted’s sharpened focus on safeguarding, schools need to take emergency preparedness more seriously than ever. - [We have moved!](https://fifteengroup.co.uk/we-have-moved/) - We are thrilled to have moved to new premises, marking the start of another very exciting chapter in Fifteen Group’s history. - [How Can Sentiment Analysis Improve Call Management?](https://fifteengroup.co.uk/how-can-sentiment-analysis-improve-call-management/) - Sentiment Analysis enables a business to gauge emotional tone in conversations and manage it better, so interaction with key stakeholders can be improved. - [Why Salesforce and Wildix are the Perfect Match for Your Business](https://fifteengroup.co.uk/why-salesforce-and-wildix-are-the-perfect-match-for-your-business/) - Integrating Salesforce and Wildix, empowers businesses to elevate their customer interactions, streamline operations and effectively manage calls. - [New Partnership Formed with Foodhub to Drive Business Forward](https://fifteengroup.co.uk/new-partnership-formed-with-foodhub-to-drive-business-forward/) - International brand Foodhub is teaming up with Fifteen Group, in a partnership designed to help both brands drive their sales in the QSR market. - [Windows 10 Support Ends Soon: What You Need to Know](https://fifteengroup.co.uk/windows-10-support-ends-soon-what-you-need-to-know/) - After more than a decade of support, Windows 10 will reach its end of support on October 14, 2025. As technology moves forward, so does Microsoft. - [How to Stay Safe Amidst the Rise of AI-Driven Phishing Attacks](https://fifteengroup.co.uk/how-to-stay-safe-amidst-the-rise-of-ai-driven-phishing-attacks/) - Phishing emails are no longer as easy to spot as they once were. AI is changing the phishing landscape, but what makes AI-driven phishing emails so dangerous? - [Top tips when reviewing your cyber security](https://fifteengroup.co.uk/top-tips-when-reviewing-your-cyber-security/) - October marks cyber security awareness month, and a review is always valuable. So, here are our top tips when reviewing what you have in place. - [Enhance Workplace Safety with the Lone Worker App](https://fifteengroup.co.uk/enhance-workplace-safety-with-the-lone-worker-app/) - The lone worker app is an innovative solution that revolutionises how companies protect their workforce and it’s becoming an indispensable tool. - [Join us at The Hospitality Tech Show!](https://fifteengroup.co.uk/join-us-at-the-hospitality-tech-show/) - Let's discuss how we can design, deliver and support your digital signage solutions as well as every other aspect of the technology solution. - [6 Benefits of Digital Signage at a Drive Thru](https://fifteengroup.co.uk/6-benefits-of-digital-signage-at-a-drive-thru/) - We work with Quick Service Restaurants to design and install their digital signage solutions across their Drive Thru sites. - [What is SoGEA and how can it help your business?](https://fifteengroup.co.uk/what-is-sogea-and-how-can-it-help-your-business/) - SOGEA (Single Order Generic Ethernet Access) is a broadband service, designed to provide a simplified and efficient way of delivering high-speed internet to businesses without the need for a traditional phone line. SOGEA is a broadband service, designed to provide a simplified and efficient way of delivering high-speed internet to businesses. - [Entering awards - We're in it to win it!](https://fifteengroup.co.uk/entering-awards-were-in-it-to-win-it/) - You’ve got to be in it to win it and that’s why we’ve put our hat in the ring for the Staffordshire University Business Awards. This year it’s our 18th birthday - a year which has also seen us break through the £5 million turnover mark for the first time in our history. That’s why we’ve The past year has seen us break through the £5 million turnover mark, so we've decided to shout this achievement by entering some local awards! - [Cyber attacks are rising due to Coronavirus](https://fifteengroup.co.uk/cyber-attacks-are-rising-due-to-coronavirus/) - Coronavirus. Where there’s a crisis, there’s an opportunity. From a cyber attacker’s perspective, this is a prime opportunity. People are worried and businesses are planning. People's attention is elsewhere and guards are down. So, it comes as no surprise that the number of phishing emails has spiked. Fraudulent emails are landing in inboxes - [Can your business support this new reality?](https://fifteengroup.co.uk/can-your-business-support-this-new-reality/) - Work is an activity that we do, not a place where we go. It’s an important point to remember when we’re trying to grapple with the current situation. Those that are used to working from home have pushed the boundaries of where, when and how they work. Then at times like this, - [All you need to know about Microsoft’s changes to licensing and pricing](https://fifteengroup.co.uk/all-you-need-to-know-about-microsofts-changes-to-licensing-and-pricing/) - Business needs change and evolve and so Microsoft is always looking to keep up with this constantly evolving picture by adapting its offering. Some big changes are on the way and they’ll affect how you purchase Microsoft licences. Microsoft is always looking to keep up with this constantly evolving picture by adapting its offering. Some - [How your phone system can help you meet your customer experience objectives](https://fifteengroup.co.uk/how-your-phone-system-can-help-you-meet-your-customer-experience-objectives/) - A 2020 study concluded that callers to SMEs spend 20% of call time on hold, which means you’ve got time to engage callers in your products and services, and make their experience of getting an answer to their question as easy as possible. But how can you use your phone system as a tool to - [The way we provide your broadband is changing …](https://fifteengroup.co.uk/the-way-we-provide-your-broadband-is-changing/) - The 2025 PSTN switch off is well documented, but just in case you’ve been burying your head in the sand a little bit (and we don’t blame you) we thought we’d provide a recap. This is especially important because it’s goodbye PSTN and hello full fibre. The rollout has begun Now we’re into 2023, it’s - [5 reasons why you need Digital Signage](https://fifteengroup.co.uk/5-reasons-why-you-need-digital-signage/) - Digital signage uses powerful content to capture the attention your target market. Do you have a communal area of your office or premises? Do you have a busy reception area? Do you operate a walk in trade counter? Make the most of those few seconds you have to communicate key messages, important information and products - [Introducing the Lone Workers Smart Safety App](https://fifteengroup.co.uk/introducing-the-lone-workers-smart-safety-app/) - In partnership with MisentinelSOS, we’re proud to introduce our Lone Workers Smart Safety App – a simple solution to ensure the safety of lone workers. Safety and security in the workplace are fundamental rights that we should all be entitled to, whether you work within a large organisation surrounded by your colleagues or whether you - [In the event of a crisis, will it be business as usual?](https://fifteengroup.co.uk/in-the-event-of-a-crisis-will-it-be-business-as-usual/) - Do you have a business continuity plan in place in the event of a crisis? Businesses must always be prepared, should the worst happen. Some businesses are already feeling the heat. But the current situation has made it all too clear that having a business continuity plan is imperative. Businesses must be - [Cloud based solutions in the legal sector. Stay nimble, stay secure.](https://fifteengroup.co.uk/cloud-based-solutions-in-the-legal-sector-stay-nimble-stay-secure/) - Technology enables digital transformation and as with any sector, cloud based solutions form the foundations of this process. In the legal sector there are a number of barriers preventing this process from happening but with the adoption of cloud solutions comes a shift in culture. Keeping on top of heavy process documentation is - [Call recording – stay compliant and improve performance](https://fifteengroup.co.uk/call-recording-stay-compliant-and-improve-performance/) - Call recording has benefits – for the customer and the business. Choosing the right call recording solution ensures you're always MiFID II compliant. It isn't just businesses operating in the financial services that can take advantage of call recording. Have you recently heard a customer or supplier say … “I’ve called 4-5 - [Five minutes with ... Paul Williams](https://fifteengroup.co.uk/five-minutes-with-paul-williams/) - Here’s our first in a series of new features called: ‘Five Minutes with,’ where we spend some time with a different member of the Fifteen Group team to find out more about the person behind the title. This time it’s our IT Support Engineer Team Leader Paul Williams’ turn. Paul assists Mark Adams with managing - [One phish, two phish. Hackers are casting the net wide](https://fifteengroup.co.uk/one-phish-two-phish-hackers-are-casting-the-net-wide/) - Don’t be caught by phishing email scams In April 2019, it was estimated that 293.6 billion emails are sent around the globe each day. So, it’s easy to see why emails are exploited by hackers. By casting the net wide, some inevitably defeat the spam filter and end up in inboxes with - [Be cyber aware. Severe phishing attack threat for Office 365 users](https://fifteengroup.co.uk/be-cyber-aware-severe-phishing-attack-threat-for-office-365-users/) - We have recently become aware of an increase in the number of severe “phishing” attacks on customers using Office 365. Emails are being sent to users where the content often highlights an ‘issue’ with the system or emails not getting through and presents itself to be an official email from Microsoft. On the face of - [Don’t switch off your customers this Christmas](https://fifteengroup.co.uk/dont-switch-off-your-customers-this-christmas/) - If you’re planning to have a break from work this Christmas, it probably can’t come soon enough! Many of us are waiting for the much anticipated moment when you can put the out of the office on, log off the computer and start the festivities. So, with the email covered, what about your - [Hosted Vs On Premises Communications. Which is really cheaper?](https://fifteengroup.co.uk/hosted-vs-on-premises-communications-which-is-really-cheaper/) - Has all the talk of the ISDN switch off got you thinking about hosted or on premises systems? We hope so, because it’s definitely worth thinking about. Not just because businesses have to move over to an IP based telephone system, but because there are 2 options available – hosted or on site - [We’ll be doing our bit for Dougie Mac in 2020](https://fifteengroup.co.uk/well-be-doing-our-bit-for-dougie-mac-in-2020/) - 2020 is set to be a year of fundraising and we’re proud to be in partnership with the Douglas Macmillan Hospice (Dougie Mac), a local charity providing invaluable support to so many. We’ve always had a close affiliation to Dougie Mac. Company Directors of Fifteen Group, Rob and Mark Adams have had personal - [Getting the most from your Managed IT Services Provider?](https://fifteengroup.co.uk/getting-the-most-from-your-managed-it-services-provider/) - Don’t worry, you’re not alone, but since Managed IT Services are an integral part of SMBs, it’s essential that a business is able to get the most out of their provider of choice, in order to manage the technology systems effectively. Establish a relationship Get to know your Managed IT provider and build a - [The Global Cost of Telephone Fraud is Rising](https://fifteengroup.co.uk/the-global-cost-of-telephone-fraud-is-rising/) - Telephone system fraud is on the increase and globally it’s costing £25 billion per year. It happens when you least expect it and it may be something you’ve never considered. We’re all aware of the increasing threat of cyber crime and the need to make sure our IT systems are sufficiently protected, but what - [Be Cyber Aware: 5 trends you need to know about](https://fifteengroup.co.uk/be-cyber-aware-5-trends-you-need-to-know-about/) - Cybersecurity is always a hot topic and being cyber aware is what businesses are aiming to be better at. Staying up to date on the latest attack types and prevention techniques is the only way to future proof your organisation. We’re bringing you 5 trends that you need to know about. Fabrication Synthetic identity - [Password security. Make them strong. Make them secure](https://fifteengroup.co.uk/password-security-make-them-strong-make-them-secure/) - Let’s talk password security. Passwords rule our daily lives. At work and at home. They can be a bit of a headache, because making them easy to remember and ensuring they’re still secure is an incredibly difficult task. We have more and more online accounts and the need for different and safe passwords is greater - [What is the difference between VoIP and SIP?](https://fifteengroup.co.uk/what-is-the-difference-between-voip-and-sip/) - The ISDN switch off draws a little closer. Many businesses are faced with a choice, SIP (Session Initiation Protocol) or a Hosted Solution using VoIP (Voice over Internet Protocol)? They’re terms you’ll hear when doing some research but unless you know the difference, you can very easily adopt a system that isn’t right for - [Increase cyber security - top 10 tips](https://fifteengroup.co.uk/increase-cyber-security-top-10-tips/) - Businesses of every size are at risk from cyber attacks. Cyber security should be every business’ top priority. Employees are often the first to be confronted with a suspicious link or email. So, we have put together our top ten tips for securing your business and making sure the workforce is your best defence. Education - [When is the right time to update to a modern phone system?](https://fifteengroup.co.uk/when-is-the-right-time-to-update-to-a-modern-phone-system/) - 2025 is the year of the ISDN switch off, so if you’re not prepared to modernise your business phone system, you could be left behind. Doing nothing is not always the best option. It’s very easy to make a case for updating your organisation’s IT system. The latest operating systems will be faster - [Cloud Solutions. The possibilities are endless.](https://fifteengroup.co.uk/cloud-solutions-the-possibilities-are-endless/) - Embrace cloud solutions and you’re embracing new ways of working. Say goodbye to traditional IT. Say hello to digital transformation. SAGE states that 60-70% of software services and tech spend will be cloud based by 2020, but some companies are still slow in adopting the new technology. Cloud computing is the delivery - [Windows 7 – The End of an Era](https://fifteengroup.co.uk/windows-7-the-end-of-an-era/) - Fifteen Group’s IT Support Engineer Team Leader is Paul Williams. He has a degree in IT and extensive experience in the education sector, working for Blythe Bridge High School in the Staffordshire Moorlands, Entrust and the City Learning Centres across the city before joining us 18 months ago. Here he answers your questions about - [Creation of 15 new jobs through IT Partnership with Anytime Fitness](https://fifteengroup.co.uk/creation-of-15-new-jobs-through-it-partnership-with-anytime-fitness/) - We are absolutely thrilled to be confirmed as an IT partner to Anytime Fitness. The first half of 2019 has been incredibly busy as we’ve installed the full technology solution into 3 brand new Anytime Fitness sites – Totton in Hampshire, Stratford East in London and Clondalkin in Dublin. Following the successful completion of - [12 ways to prevent data loss](https://fifteengroup.co.uk/12-ways-to-prevent-data-loss/) - For businesses the risks of data loss are huge and the consequences severe. Cyber attackers are using increasingly sophisticated means which makes recovering files and devices more complicated and in the very worst cases, impossible. It is cheaper to focus on prevention than to pay for the consequences. Don’t put data at risk, take the - [WINDOWS 7 AND SERVER 2008 - are you prepared for the end?](https://fifteengroup.co.uk/windows-7-and-server-2008-are-you-prepared-for-the-end/) - THEY say prevention is better than cure - and nothing rings truer when it comes to protecting your data systems from attack. In January next year (2020), Windows 7 and Windows Server 2008 will come to end of life. Microsoft will no longer provide support and security patching will be unavailable. But there's no - [Our Service Desk is in Demand](https://fifteengroup.co.uk/our-service-desk-is-in-demand/) - With the Easter weekend nearly upon us, the demand on our service desk will only increase. Not because all the stores around the UK that we work with, are experiencing a similar specific problem. It's due to the fact that we’re working with a growing number of new and established stores that we now - [How Education Providers can Invest in Technology and Manage their Budget](https://fifteengroup.co.uk/how-education-providers-can-invest-in-technology-and-manage-their-budget/) - When it comes to managing any type of budget, one of the key ways to save money is to invest the cash you do spend wisely. It’s no secret that schools are facing severe financial pressures. Yet the demands on resources are greater than ever. *Studies show total school spending per pupil in England has - [We’ve been Acquiring and Investing in Companies for over 13 years](https://fifteengroup.co.uk/weve-acquiring-investing-companies-13-years/) - Introducing Fifteen Holdings Limited … Don’t worry Fifteen Group isn’t changing, but our holding company name has. Let us explain. Since 2006, Fifteen Group has been on a journey. A hugely rewarding journey that has resulted in what we have today; a technology solutions provider encompassing a variety of different - [Are you considering what life will be like after the ISDN switch off?](https://fifteengroup.co.uk/considering-life-will-like-isdn-switch-off/) - ISDN is due be switched off in 2025. BT will move all the lines to an IP based telephony system bringing telecoms up to date and in line with the fast moving technology industry. ISDN is the Integrated Services Digital Network, which was introduced in the late 1980s to replace PSTN, the public switched telephone - [Nathan’s Famous; a Story of Technology, Partnership and REAL American Food](https://fifteengroup.co.uk/nathans-famous-story-technology-partnership-real-american-food/) - We’re thrilled to have been a part of such a huge brand like Nathan's Famous, setting up its first store in the UK. You may have seen a few images of the amazing video wall and the Digital Menu Boards, but the solution we have provided has been much broader. This Nathan’s Famous store - [Fifteen Group is the new IT partner to Anytime Fitness](https://fifteengroup.co.uk/fifteen-group-new-partner-anytime-fitness/) - We are thrilled to announce that we’re now the preferred IT provider to Anytime Fitness sites across the UK. This is our most ambitious client acquisition to date, further broadening our portfolio of leading brands and increasing Fifteen Group’s growth as we move into a new calendar year. Anytime Fitness is experiencing an - [Pegasus Fire and Security Limited becomes part of Fifteen Group Limited](https://fifteengroup.co.uk/pegasus-fire-security-limited-becomes-part-fifteen-group-limited/) - Fifteen Group are delighted to announce the investment into Pegasus Fire and Security Limited. As a company, we have worked with Pegasus for the last 18 months and we’ve always admired their strong work ethic and high quality installations of fire alarms, intruder alarms and also CCTV systems. Pegasus Fire & Security Joins an Award - [We’re improving operational efficiencies across the Quick Service Restaurant Industry](https://fifteengroup.co.uk/improving-operational-efficiencies-across-quick-service-restaurant-industry/) - They used to be known as fast food restaurants, now commonly referred to in the industry as Quick Service Restaurants. The collective name may have changed, but the demand for quick service, multiple food choices, and the desire to order by various means, has meant their presence throughout the UK has only increased. The technical - [Unleash the Power of Team Collaboration](https://fifteengroup.co.uk/unleash-power-team-collaboration/) - Departments across organisations of any size need to be able to effectively collaborate and communicate together. It’s an integral part of the digital transformation process. From the junior members of an organisation to the most senior, effective communication is vital, because once communication starts to fail, departmental performance is put at risk. Internally, organisations must - [Why Innovative Technology should always be on the QSR Menu](https://fifteengroup.co.uk/innovative-technology-always-qsr-menu/) - Technology plays a key role in the growth of a QSR franchise. Customer expectations have to be understood, met, and exceeded. Adopting the right technology makes all this possible. Customer expectations are driven by technology. They expect to be able to order the food of their choice to eat in or takeaway quickly, efficiently through - [KFC, Ingleby Road: Fifteen Group’s Latest Milestone](https://fifteengroup.co.uk/kfc-ingleby-road-fifteen-groups-latest-milestone/) - On 19th July, we celebrated the completion of our first full KFC installation. KFC, Ingleby Road in Bradford is a great example of how internal and external collaborations, together with key partnerships come together to achieve the same aim; to install the full technology solution of a brand new KFC store. We’ve worked - [Ignoring the threat of telephone fraud could cost you thousands: Take these preventative steps now](https://fifteengroup.co.uk/ignoring-threat-telephone-fraud-cost-thousands-take-preventative-steps-now/) - Telephone system fraud is on the increase and costs UK businesses millions every year. It can happen when you least expect it and to an aspect of your business you never really thought about protecting. Cyber crime is constantly a hot topic and with the introduction of GDPR, we more aware of how we can - [11 Steps for Preventing Data Loss](https://fifteengroup.co.uk/11-steps-preventing-data-loss/) - For businesses the risks of data loss are huge and the consequences severe. Cyber attackers are using increasingly sophisticated means which makes recovering files and devices more complicated and in the very worst cases, impossible. It is cheaper to focus on prevention rather than to pay for the consequences. Don’t put data at risk, take - [It’s Time to put IT Security at the Top of the Agenda](https://fifteengroup.co.uk/time-put-security-top-agenda/) - We’re thrilled to announce ESET as our new technology partner. With products designed to offer maximum security, Fifteen Group can now take your IT security to another level. Who are ESET and what can Fifteen Group now bring to your organisation? ESET bases their high level of protection on more than 25 years of - [Missed Calls - What Impact Do They Have On Your Business?](https://fifteengroup.co.uk/missed-calls-impact-business/) - Excellent customer service creates a competitive edge, it builds customer loyalty and is a primary factor in retaining customers. It is also the source of sales opportunities, because it’s easy to forget about the telephone and the important part it plays in securing customer orders, building the relationship and trust at key stages of the - [Boosting Sales and Engagement through Digital Signage](https://fifteengroup.co.uk/boosting-sales-engagement-digital-signage/) - Companies are always looking for ways to engage with customers and appeal to a wider audience. Digital signage has a key role to play in conveying the messages companies want their audience to listen to while boosting sales and engagement. It informs, engages and promotes to customers, employees, and prospects. Improve the Customer Experience - [Introducing our new technology partner – Siklu](https://fifteengroup.co.uk/introducing-new-technology-partner-siklu/) - Fifteen Group works with technology partners that enable us to bring high quality licensed products to a technology solution that always makes organisations Smarter through Technology. Who are Siklu? Siklu are a leading vendor specialising in Gigabit wireless back haul solutions in the 60,70 and 80 GHz millimetre wave bands. So, what can Fifteen - [Why the phone is still important to your business](https://fifteengroup.co.uk/phone-still-important-business/) - People like to talk. They always have and they always will. Other means of communication may be available, but nothing can replace the personal touch and the reassurance a customer can get from making a phone call. Effective communication is essential in any business. It aids decision making, builds relationships with customers and suppliers and - [5 Top Technology Tips to Working Remotely](https://fifteengroup.co.uk/5-top-technology-tips-working-remotely/) - It isn’t just snow days that mean people find working remotely is necessary. There are many other reasons why it pays to have a remote workforce. If that workforce can operate as if they are office based, then that is an incredibly productive and flexible means by which to operate. Truly effective remote working - [Why you should be standardising your company email footers](https://fifteengroup.co.uk/standardising-company-email-footers/) - When was the last time you received an email without an email footer, disclaimer and inadequate company information? Have you recently referred to an email looking for further contact details, but was unable to find any? It isn’t just company information that should feature in an email footer. They are there to inform - [Reliable Connectivity Solutions for a Better Customer Experience](https://fifteengroup.co.uk/reliable-connectivity-solutions-better-customer-experience/) - During the last month of 2017, in 10 Taco Bell stores, we handled over 10,000 customer Wi-Fi connections, with no faults or issues reported. The customer Wi-Fi service we provide to individual stores is reliable, secure and provides connectivity for all to enjoy at their leisure. Our support to Taco Bell, KFC, Costa Coffee and - [Call Recording and GDPR. What does it mean for your business?](https://fifteengroup.co.uk/call-recording-gdpr-mean-business/) - Call recording has become a staple part of an SME’s communications system, providing valuable data, improving transparency and ensuring traceability. Call recording has become an integrated application, playing a large part in digital transformations as businesses use the data gained to drive growth, measure sales performance and to continually improve the type of service customers - [Connect your team, connect your customers](https://fifteengroup.co.uk/connect-team-connect-customers/) - We all live in a world where, when we need to know something, we expect to be able to access that information immediately. The way we work is different, whether it be: Remotely or at home At on site premises On the road Budgets and investments lie at the core of any business, so it’s - [7 Ways to Get the Most from your IT Support Provider](https://fifteengroup.co.uk/7-ways-get-service-provider/) - Having good, easily accessible IT support is essential for any small to medium sized business. Do you have adequate IT support? Do you get the most from that support? Here are seven ways to ensure you get the most from your IT support provider: Establish a relationship with the provider. Don’t just call IT - [If you're in the financial industry, are you MiFID II Compliant?](https://fifteengroup.co.uk/youre-financial-industry-mifid-ii-compliant/) - On 3rd January, new regulations came into force with regard to the Markets in Financial Instruments Directive (MiFID II). The regulations relate to businesses that provide or advise on financial instruments and services in the EU, which if ignored, can result in hefty fines of up to 5 million euros or 10% of their annual - [Twas the season to be supported by Fifteen Group!](https://fifteengroup.co.uk/twas-season-supported-fifteen-group/) - The technical support that Fifteen Group provides never waivers. Even if that support is required at a time of year when many companies try and switch off. Why? Because we understand that if our clients are open over the festive period, having easily accessible technical support is essential, so they’re able to keep on operating - [What is a disaster recovery plan and what should it include?](https://fifteengroup.co.uk/disaster-recovery-plan-include/) - Fires, severe weather, terrorist attacks and cyber-attacks are all disaster events that can happen to a business at any time. Having a disaster recovery plan in place is making your business is ready for any such eventuality. Put quite simply, a disaster recovery plan is a process which includes a key set of procedures - [BEAR Coffee, Kitchen and Bar](https://fifteengroup.co.uk/bear-coffee-kitchen-bar/) - Our recently completed project is something we’re incredibly proud of. We’ve been working with BEAR, a coffee shop kitchen and bar concept, that has recently expanded to open a second store in Derby. It offers something completely different in surroundings that have been beautifully designed for day and night. We were to be - [Eat in or Takeaway?](https://fifteengroup.co.uk/eat-in-or-takeaway/) - We’ve never had so much choice. Food on the go, a coffee on the go and nice surroundings to eat in if you’ve got a bit of extra time. Sometimes it’s what you happen to be passing on that day, other times it’s a more considered decision on where to eat and drink. There are - [Know your WiFi. Know your customers](https://fifteengroup.co.uk/know-wifi-know-customers/) - A good quality WiFi service gives you the competitive edge. Many industry sectors including healthcare, hospitality all use WiFi to support business growth and transformation. Whether you need to provide access to the internet for your customers, patients, or students, a reliable WiFi service has many benefits: • Improvement of the customer experience • Reinforcement - [Don't be squeezed by the planned broadband and call price rises](https://fifteengroup.co.uk/dont-squeezed-planned-price-rises/) - If your business, like many at the moment are feeling the squeeze on cash flow, then BT’s planned price rises for 2018 won’t come as good news. Lines, calls and broadband make up a large part of any business' infrastructure and allow them to operate efficiently and effectively. BT Price Rises When was the last - [If it’s broke, don’t JUST fix it](https://fifteengroup.co.uk/broke-dont-just-fix/) - We all take our IT systems for granted. Every day we log on, open email and get started on the day’s scheduled work. As long as everything is working as it should, why would we look to get support and assistance with it? We take IT for granted, when it just works. Like anything in - [Fifteen Digital is now Fifteen Group](https://fifteengroup.co.uk/fifteen-digital-now-fifteen-group/) - You may have noticed there have been a few changes on our social media profiles over the past few days. As of 2nd October 2017, Fifteen Digital and our trading style of Fifteen Communications have changed to Fifteen Group Limited. Everything else remains the same, it is just the name that has changed. The same - [Your September 2017 Office 365 Update](https://fifteengroup.co.uk/september-2017-office-365-update/) - Office 365 can transform your business and the way it operates. Every week there are new updates, so to make sure you get the most from it, here are the updates that have been made throughout the month of September. More streamlined notifications DLP (Data Loss Prevention) alerts give admins the ability to be - [Do your customers receive a warm welcome?](https://fifteengroup.co.uk/customers-receive-warm-welcome/) - On hold marketing compliments your phone system and your business’ brand. Those who are calling always receive a warm welcome and are informed of all the latest news and relevant information. What can a business or organisation feature on their on hold marketing? Key brand values and messages Product and service information Information about up and coming - [Cyber Attacks: Recovery and Prevention](https://fifteengroup.co.uk/cyber-attacks-recovery-prevention/) - There has been a lot of publicity out there about cyber crime and its devastating impact on businesses over the last few months. High profile organisations made the headlines when they have been a victim of such incidents, but it only highlighted what a risk cyber attacks pose to businesses and public sector organisations. According - [Slow Broadband Slows Your Business Down](https://fifteengroup.co.uk/slow-broadband-slows-business/) - To remain competitive in today’s world, businesses need a fast and reliable internet connection. Every business is digital, whether you operate in manufacturing, distribution or in the service sector. A large part of what any business does relies on an effective and efficient connection to the internet. Core business functionality can start to suffer when - [Office 365 Summer Updates](https://fifteengroup.co.uk/office-365-summer-updates/) - While we’ve all been (hopefully) sunning ourselves , updates have been made to Office 365. So to make sure you make the most of the many benefits it provides, here are a few of the important updates. One Note Changes have been made to enhance Microsoft products for those with vision or mobility impairments. The - [How a gap in IT Skills is hurting your productivity](https://fifteengroup.co.uk/gap-skills-hurting-productivity/) - How many times has company downtime been caused by IT failure? Has it contributed to frustration amongst employees? It is a common theme among small to medium sized businesses, who haven’t given enough thought to the significance of keeping IT systems up to date and the ability of those systems to adapt to a change - [What are the benefits of SIP trunks?](https://fifteengroup.co.uk/benefits-sip-trunks/) - A SIP trunk connects your business directly to the Public Telephone Network via a reliable IP/broadband. It replaces ISDN and is used as a means to deliver VoIP telephony onto a telephone system. This is an extremely reliable way to enhance your business communications, offers reliability and saves money. Why should you incorporate SIP trunks - [The Countdown to the GDPR. What you need to know.](https://fifteengroup.co.uk/countdown-gdpr-need-know/) - The GDPR will be introduced on 28th May 2018 to replace the current Data Protection Act. Any business or organisation that processes the personal data of EU residents has to make sure they are compliant. So what do you need to know about these major changes? Here is a brief overview. Everyone will - [Are you moving to a new location? 10 technology essentials to consider!](https://fifteengroup.co.uk/moving-new-location-10-things-consider/) - Sometimes it’s time for a change. A change for the better and an opportunity to expand, or even a chance to reduce the monthly costs. It’s not an easy decision, as with any move, it brings about a lot of planning and decision making. So, why move to a new location? More internal space A - [Are your customers experiencing an exceptional service?](https://fifteengroup.co.uk/customers-experiencing-exceptional-service/) - Call performance and a high level of customer service come hand in hand but we don’t always make the connection. Here at Fifteen Digital, we work with clients to ensure their telecommunications systems remain a vital means of connecting the business or organisation to its customers in whatever means is most convenient to those customers. - [Let's Do Business Expo 2017](https://fifteengroup.co.uk/lets-business-expo-2017/) - We exhibited at Let's Do Business Expo on 29th June and what a great event it was! We were on hand to discuss our technology solutions which includes digital signage, IT support, software development, telephone systems together with system maintenance and much, much more. - [Be Prepared for the Unexpected](https://fifteengroup.co.uk/be-prepared-for-the-unexpected/) - On a daily basis, we all get caught up the necessary business activities that take up so much of our time. Documents are created, amended, saved and emailed to key contacts – internally and externally. Specific data is required for individual departments. We all become accustomed to being able to readily access important and critical - [Got a Telephone Maintenance Contract? Make sure you get the most from it.](https://fifteengroup.co.uk/got-telephone-maintenance-contract-make-sure-get/) - Do you have a maintenance support contract that will provide the technical support you may need when you need it? The decision to improve and upgrade your telephone system is a significant investment for any business, which has to adapt and carry on working for many years to come. Once that investment is made, - [Data: Use it, protect it, don’t lose it!](https://fifteengroup.co.uk/data-use-protect-dont-lose/) - Whether you are a manufacturing business, retail business or a public sector organisation, we are all operating digitally, and the data you have is unique to your business. We are all part of a digital business. Your data is your business’ biggest asset and holds vital information, some of which includes: Contact details User information - [How Office 365 can improve the way you do business: Communication](https://fifteengroup.co.uk/office-365-can-improve-way-business-communication/) - This is the first in a series of Office 365 blogs where we’re looking at the many ways Office 365 can improve the way your business operates. This blog focuses on how it can improve the communication in your business. Even if Office 365 is something you’ve had as part of your business for some - [Don’t ignore it – measure it: The Importance of Call Performance](https://fifteengroup.co.uk/dont-ignore-measure-importance-call-performance/) - Call performance and productivity are closely linked but we don’t always make the connection. Here at Fifteen Digital, we work with clients to ensure their telecommunications systems remain a vital means of connecting the business or organisation to its customers. Do your customers experience long delays in getting through? Do you feel missed calls - [Always invest in a solution worth investing in](https://fifteengroup.co.uk/always-invest-solution-worth-investing/) - Whatever industry you are in, you’ll be only too aware of the need to be accountable for every step of the process that your product goes through – right up to the point the customer receives it. Track and trace solutions provide transparency and help you, as a business, to be able to put - [NHS Cyber Attack: Make sure your business is safe](https://fifteengroup.co.uk/make-sure-business-safe/) - The cyber attack and ransomware events of Friday and the consequences over the weekend have been a huge wake up call for many. Ransomware is a kind of cyber attack that involves hackers taking control of a computer or mobile device encrypting ALL of the files, so that they can no longer be used and - [Create a Different Message](https://fifteengroup.co.uk/create-different-message/) - We live in a crowded world and it’s hard to stand out. If we, as individuals, want to make ourselves noticed we can wear something unusual or elevate ourselves above a crowded room so our voice can be heard. For a business or organisation, this is much harder. There are so many ways of communicating, - [A letter of thanks](https://fifteengroup.co.uk/a-letter-of-thanks/) - We always appreciate it when our customers take the time to thank us for a job well done. This week a customer who recently came on board with us, took the time to write a letter thanking us for the way we managed the job and how we were able to keep disruption to a - [How strong and secure are your passwords?](https://fifteengroup.co.uk/strong-secure-passwords/) - Creating passwords that are both easy to remember and secure is an incredibly difficult task. We have more and more online accounts and the need for different and safe passwords is greater than ever. For many of us, this is too much of a headache. So what do we do about it? We create passwords - [Link your locations together with site to site wireless](https://fifteengroup.co.uk/link-locations-together-site-site-wireless/) - Site to site wireless, also known as point to point wireless is a flexible and scalable solution to standard lease lines. When you are looking at options especially when you are growing as a business or looking to hold regular outdoor events, point to point wireless is well worth considering. Why would you choose - [You can’t manage what you don’t measure - how does your telephone system compare?](https://fifteengroup.co.uk/cant-manage-dont-measure-telephone-system-compare/) - The telephone system can be a victim of neglect in a business today. The telephone is vital. It helps build rapport and relationships. It ensures that nothing is lost in translation! It helps close that deal. A telephone system is something which can be overlooked and fail to be factored in when improvements are being - [7 Reasons why you need Microsoft Office 365 in your life right now.](https://fifteengroup.co.uk/7-reasons-why-you-need-microsoft-office-365-in-your-life-right-now/) - It’s a cliché to say it but Microsoft Office 365 really can transform the way your business operates. Office 365 may have been around for a while but that doesn’t mean the benefits are any less than they were in the beginning. In fact it just keeps on getting better. For a small - [Networking the Fifteen Digital Way](https://fifteengroup.co.uk/networking-the-fifteen-digital-way/) - We had a very successful first networking event on Thursday 16th March. It was a packed out room full of business owners talking to one another and exchanging business cards. It was great to see so many of you there, enjoying food, drinks and good company. We know the value of networking that both - [Protect against Telephone Fraud – 10 Tips](https://fifteengroup.co.uk/protect-against-telephone-fraud-10-tips/) - Telephone system fraud is on the increase and costs UK businesses millions every year. It can happen when you least expect it and to an aspect of your business you never really thought about protecting. We’re all aware of cyber crime and so we make sure our IT systems are sufficiently protected, but what about - [IT Systems for a Flexible Workforce](https://fifteengroup.co.uk/it-systems-for-a-flexible-workforce/) - Organisations that are able provide a flexible approach to their workforce find that they’re able to unlock the true potential of their employees. This approach requires a solid IT infrastructure that is able to support that flexible workforce. Don’t let a lack of IT expertise affect productivity and efficiency IT systems that support a more - [Free Wi-Fi Can Really Boost Your Business](https://fifteengroup.co.uk/free-wi-fi-can-really-boost-your-business/) - Free Wi-Fi really is one of life’s little luxuries, wouldn’t you agree? Whether working on the road during the week or enjoying some family time at your favourite restaurant, free public Wi-Fi enhances your experience and makes your stay enjoyable. It is delivered over a virtual private network (VPN) making it secure and private, so - [Why your Telephone System matters to your Patients](https://fifteengroup.co.uk/why-your-telephone-system-matters-to-your-patients/) - It doesn’t matter whether you’re trying to get through to your gas and electricity provider, your insurance company or your local GP Practice. Constantly getting an engaged tone or being on hold for more than a few minutes is frustrating. It is a huge negative and no matter what sector you’re operating in, it can - [No Xmas Glitches](https://fifteengroup.co.uk/no-xmas-glitches/) - Christmas might be long gone (and feel like it never happened!) but we are proud of how we kept disruption to a minimum for many for the Quick Service Restaurant stores. Over the busy Christmas and New Year period, Fifteen Digital were on hand to keep things running smoothly for three major QSRs, proving we ## Pages - [Home #2](https://fifteengroup.co.uk/) - Keep your business safe, secure and running smarter with Fifteen Group. Our award-winning IT experts deliver proactive managed IT support, cyber security solutions, and staff training to protect your organisation from evolving threats. - [Trusted Partners](https://fifteengroup.co.uk/company/trusted-partners/) - [Webinar: What's real about AI in Business Communications?](https://fifteengroup.co.uk/webinar-whats-real-about-ai-in-business-communications/) - Join Wildix's live webinar to discover how AI is transforming business communications, improving customer experiences and reducing operational workload. - [Windows Server 2016 End of Life is Coming](https://fifteengroup.co.uk/windows-server-2016-end-of-life-is-coming/) - [Careers](https://fifteengroup.co.uk/company/careers/) - Join Fifteen Group's vibrant team in Staffordshire. Discover rewarding careers, competitive benefits, and exciting opportunities. 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Once we receive your request, one of our team members will contact you within 5 working days. - [Home](https://fifteengroup.co.uk/home/) - Smarter Through Technology - [History](https://fifteengroup.co.uk/company/history/) - Find out more about the history of Fifteen Group - [Blog](https://fifteengroup.co.uk/blog/) - [Awards](https://fifteengroup.co.uk/company/awards/) - [Privacy Policy](https://fifteengroup.co.uk/privacy-policy/) - BACKGROUND: Fifteen Group Limited understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits our site www.fifteengroup.co.uk and will only collect and use personal data in ways that are described here, and in - [Sample Page](https://fifteengroup.co.uk/sample-page/) - This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I'm a bike messenger ## Services - [Cyber Essentials](https://fifteengroup.co.uk/services/cyber-security-solutions/cyber-essentials/) - We take a proactive stance on firewall protection, conducting regular security assessments, vulnerability scans, and compliance checks to detect and address potential risks before they affect your business operations. - [Data and AI Automation](https://fifteengroup.co.uk/services/data-and-ai-automation/) - Drive efficiency and growth with Fifteen Group’s Data, AI and Automation solutions. We help you simplify processes, make smarter decisions, and unlock the full potential of your data to improve performance across your business. - [Cyber Security Solutions](https://fifteengroup.co.uk/services/cyber-security-solutions/) - Protect your business before threats strike with our proactive Cyber Security Solutions. From identity and endpoint protection to compliance and staff training, we build strong, intelligent defences that stop cyber attacks in their tracks — keeping your systems, data, and reputation secure. - [IT Projects](https://fifteengroup.co.uk/services/managed-it-services/professional-it-services/) - [Mobile & Connectivity](https://fifteengroup.co.uk/services/mobile-connectivity/) - [Voice & Communications](https://fifteengroup.co.uk/services/voice-communications/) - [Managed IT Services](https://fifteengroup.co.uk/services/managed-it-services/) - [Identity Threat Detection Response](https://fifteengroup.co.uk/services/cyber-security-solutions/identity-threat-detection-response/) - Protect your business before threats strike with our proactive Cyber Security Solutions. From identity and endpoint protection to compliance and staff training, we build strong, intelligent defences that stop cyber attacks in their tracks — keeping your systems, data, and reputation secure. - [Endpoint Detection Response](https://fifteengroup.co.uk/services/cyber-security-solutions/endpoint-detection-response/) - Protect your business before threats strike with our proactive Cyber Security Solutions. From identity and endpoint protection to compliance and staff training, we build strong, intelligent defences that stop cyber attacks in their tracks — keeping your systems, data, and reputation secure. - [Security Incident Event Management](https://fifteengroup.co.uk/services/cyber-security-solutions/security-incident-event-management/) - Managed Security Incident Event Management (SIEM) is designed to protect your organisation by responding to threats earlier in the chain of a cyber attack event. SIEM, collects multiple log sources and stores the data under one centralised platform. It then creates alerts on this data so you can see useful actions that stand out from the noise. - [Firewall Protection](https://fifteengroup.co.uk/services/cyber-security-solutions/firewall-protection/) - We take a proactive stance on firewall protection, conducting regular security assessments, vulnerability scans, and compliance checks to detect and address potential risks before they affect your business operations. - [Core Cyber & IT Compliance](https://fifteengroup.co.uk/services/cyber-security-solutions/core-cyber-it-compliance/) - We take a proactive stance on firewall protection, conducting regular security assessments, vulnerability scans, and compliance checks to detect and address potential risks before they affect your business operations. - [Cyber Security Awareness Training](https://fifteengroup.co.uk/services/cyber-security-solutions/cyber-security-awareness-training/) - Your workforce needs ongoing cyber security awareness training to enable them to stay ahead of the latest risks. We work with your team to drive engagement with the ongoing threats and to maintain awareness throughout the year, so security is always at the forefront of their minds. - [Cloud Solutions and Infrastructure](https://fifteengroup.co.uk/services/managed-it-services/cloud-solutions-and-infrastructure/) - [Professional IT Services](https://fifteengroup.co.uk/services/managed-it-services/professional-it-services/) - [Managed IT Support](https://fifteengroup.co.uk/services/managed-it-services/managed-it-support/) - [IT Network Audit](https://fifteengroup.co.uk/services/it-services/managed-services/it-audit/) - [Smart Retail Communications](https://fifteengroup.co.uk/services/voice-communications/smart-retail-communications/) - [Contact Centre Solutions](https://fifteengroup.co.uk/services/voice-communications/contact-centre-solutions/) - Enhance customer service with our tailored contact centre solutions, optimizing interactions and maximising communication efficiency. - [Fire Alarms & Security](https://fifteengroup.co.uk/services/fire-alarms-security/) - [Domains & Hosting](https://fifteengroup.co.uk/services/domains-hosting/) - [Software Development](https://fifteengroup.co.uk/services/software-development/) - [Fire Risk Assessments](https://fifteengroup.co.uk/services/fire-alarms-security/fire-risk-assessments/) - Ensure fire safety with Fifteen Group's detailed fire risk assessments. Identify hazards, receive actionable plans, and stay compliant. Enhance safety today! - [Lone Worker Monitoring](https://fifteengroup.co.uk/services/fire-alarms-security/lone-worker-monitoring/) - Ensure safety with Fifteen Group's Lone Worker App. Real-time tracking, 24/7 monitoring, and instant alerts. Protect lone workers today! - [Emergency Lighting](https://fifteengroup.co.uk/services/fire-alarms-security/emergency-lighting/) - Ensure safety with Fifteen Group's emergency lighting solutions. Automatic activation, durable, and energy-efficient. Enhance safety today! - [PAT Testing & Fire Extinguishers](https://fifteengroup.co.uk/services/fire-alarms-security/pat-testing-fire-extinguishers/) - [Intruder Alarms](https://fifteengroup.co.uk/services/fire-alarms-security/intruder-alarms/) - Secure your business with Fifteen Group's intruder alarms. Motion detection, remote monitoring, and expert installation. Protect your premises today! - [Fire Alarm Systems](https://fifteengroup.co.uk/services/fire-alarms-security/fire-alarms/) - Protect your business with Fifteen Group's reliable fire alarm systems. Early detection, automated alerts, and remote monitoring. Secure your property today! - [Access Control](https://fifteengroup.co.uk/services/fire-alarms-security/access-control/) - [Coax CCTV Systems](https://fifteengroup.co.uk/services/fire-alarms-security/coax-cctv-systems/) - Discover cost-effective Coax CCTV systems by Fifteen Group. Easy setup, high-quality imaging. Upgrade your security now! - [IP CCTV](https://fifteengroup.co.uk/services/fire-alarms-security/ip-cctv/) - [Business Energy](https://fifteengroup.co.uk/services/business-energy/) - Switch to smarter energy solutions with Fifteen Group. With comprehensive support, market comparison and more. Get a free bill review and save today! - [Digital Signage](https://fifteengroup.co.uk/services/digital-signage/) - Engage your audience with Fifteen Group's dynamic digital signage. Get a free quote today and boost your brand! - [Public Wi-Fi](https://fifteengroup.co.uk/services/mobile-connectivity/public-wifi/) - Experience seamless connectivity and peace of mind with our secure and reliable public WiFi installation services. - [Mobile Broadband](https://fifteengroup.co.uk/services/mobile-connectivity/mobile-broadband/) - Empower your mobile workforce with high-speed internet wherever they go. Our tailored mobile broadband plans ensure reliability and efficiency for all your business needs. - [Leased Line](https://fifteengroup.co.uk/services/mobile-connectivity/leased-line/) - [Broadband](https://fifteengroup.co.uk/services/mobile-connectivity/broadband/) - [SoADSL](https://fifteengroup.co.uk/services/mobile-connectivity/broadband/soadsl/) - SoADSL delivers high-speed internet over traditional telephone lines, offering balanced download and upload speeds for reliable connectivity where fibre optics aren't available. - [SoGEA](https://fifteengroup.co.uk/services/mobile-connectivity/broadband/sogea/) - Simplified, efficient, and high-speed, SoGEA delivers robust internet connectivity to your business without the need for a traditional phone line. - [FTTP](https://fifteengroup.co.uk/services/mobile-connectivity/broadband/fttp/) - Elevate your business connectivity with Fifteen Group's FTTP solutions, offering lightning-fast speeds, superior reliability, and future-proof technology for seamless operations. - [Business Mobiles](https://fifteengroup.co.uk/services/voice-communications/business-mobiles/) - Empower your workforce with Fifteen Group's tailored business mobile solutions for seamless connectivity and efficient device management. - [On Hold Marketing](https://fifteengroup.co.uk/services/voice-communications/on-hold-marketing/) - [VoIP Business Phone Systems](https://fifteengroup.co.uk/services/voice-communications/voip-solutions/) - [The ISDN Switch-Off](https://fifteengroup.co.uk/services/voice-communications/ip-based-telephone-systems/) - Upgrade to VoIP technology before ISDN switch-off in 2025 for cost-effective telecom solutions. Enjoy flexibility, mobility, and disaster recovery benefits. - [Unified Communications](https://fifteengroup.co.uk/services/voice-communications/unified-communications/) - Elevate business communication with Fifteen Group's unified solutions. Enhance collaboration with VoIP, video conferencing, and more. ## Sectors - [Health & Fitness Centres](https://fifteengroup.co.uk/sectors/health-fitness/) - [Quick Service Restaurants](https://fifteengroup.co.uk/sectors/quick-service-restaurants/) - Transform your QSR or coffee shop with Fifteen Group's turnkey tech solutions. Enhance operations and customer experience today! - [Schools & Colleges](https://fifteengroup.co.uk/sectors/schools-colleges/) - [GP Practices](https://fifteengroup.co.uk/sectors/gp-practices/) - [Business Relocation](https://fifteengroup.co.uk/sectors/business-relocation/) - Simplify your business move with Fifteen Group. Expert IT and phone system relocation, minimal downtime, and comprehensive support. Contact us today! - [Technology solutions for SMEs](https://fifteengroup.co.uk/sectors/smes/) - Transform your business with Fifteen Group's scalable and affordable SME tech solutions. Enhance efficiency, security, and connectivity today! ## Case Studies - [Relocating NBe Brokers to a new office](https://fifteengroup.co.uk/case-studies/relocating-nbe-brokers-to-a-new-office/) - [Salop Leisure](https://fifteengroup.co.uk/case-studies/salop-leisure/) - [Mercian](https://fifteengroup.co.uk/case-studies/mercian/) ## Team Members - [Ian Walker](https://fifteengroup.co.uk/meet-the-team/ian-walker/) - As a Company Director of Fifteen Group Limited, my role has a strong focus on telecommunications solutions and the maintenance of long term relationships with our key technology partners. With over 25 years experience in the telecommunications industry, my role has a strong focus on this area of the business whilst ensuring Fifteen Group continues - [Mark Adams](https://fifteengroup.co.uk/meet-the-team/mark-adams/) - As a Company Director of Fifteen Group Limited, my role encompasses a strong focus on the Technology department. This includes leading the project management of IT installs, ensuring growth in this area is achieved and playing an integral part in the strategic direction of the company. With a strong focus on the SME and healthcare - [Rob Adams](https://fifteengroup.co.uk/meet-the-team/rob-adams/) - As a Company Director of Fifteen Group, I provide strategic and lateral thinking to problem solving within the business. I provide thoughts and strategies into the development of the business into the future. Other responsibilities include financial reporting to the board and managing the finance team. Personally, I’m a determined and analytically minded B2B Business ## Jobs - [New Business Sales Executive](https://fifteengroup.co.uk/jobs/new-business-sales-executive/) - Role Purpose Following another record sales year and as part of our ongoing expansion, we are looking for a motivated and results-driven New Business Sales Executive to join our team. Reporting to the Sales Director, you will be responsible for identifying, developing, and closing new business opportunities. Your primary objective will be to drive revenue - [Multi-Disciplined Fire & Security Engineer (Service & Maintenance) – South East](https://fifteengroup.co.uk/jobs/multi-disciplined-fire-security-engineer-service-maintenance-south-east/) - Role Purpose As a Multi-Disciplined Fire & Security Engineer, you will be responsible for the service, maintenance, fault-finding and small remedial works across a variety of client sites. The ideal candidate will have hands-on experience across multiple disciplines including Fire Alarm, Intruder, Access Control, CCTV and Emergency Lighting. Where experience is missing or requires development, - [Multi-Disciplined Fire & Security Engineer (Service & Maintenance) – Midlands ](https://fifteengroup.co.uk/jobs/multi-disciplined-fire-security-engineer-service-maintenance-midlands/) - Role Purpose As a Multi-Disciplined Fire & Security Engineer, you will be responsible for the service, maintenance, fault-finding and small remedial works across a variety of client sites. The ideal candidate will have hands-on experience across multiple disciplines including Fire Alarm, Intruder, Access Control, CCTV and Emergency Lighting. Where experience is missing or requires development, - [Fire & Security Administrative Office Assistant](https://fifteengroup.co.uk/jobs/fire-security-administrative-office-assistant/) - Location: Stoke on Trent, UK Hours: Full-time, Monday–Friday Salary: Competitive, depending on experience Main Purpose Provide administrative support to the Fire & Security team, ensuring efficient job scheduling, accurate documentation, and professional customer communication. Key Responsibilities Schedule and coordinate installation, service, and maintenance jobs Collate, check, and file job sheets and completion certificates Handle incoming customer enquiries via ## Categories - [Uncategorized](https://fifteengroup.co.uk/category/uncategorized/) - [News](https://fifteengroup.co.uk/category/news/) ## Tags - [IT Support](https://fifteengroup.co.uk/tag/it-support/) - [Office 365](https://fifteengroup.co.uk/tag/office-365/) - [business](https://fifteengroup.co.uk/tag/business/) - [communication](https://fifteengroup.co.uk/tag/communication/) - [phone](https://fifteengroup.co.uk/tag/phone/) - [Digital Signage](https://fifteengroup.co.uk/tag/digital-signage/) - [IT Security](https://fifteengroup.co.uk/tag/it-security/) - [cyber security](https://fifteengroup.co.uk/tag/cyber-security/) - [malware](https://fifteengroup.co.uk/tag/malware/) - [ransomware](https://fifteengroup.co.uk/tag/ransomware/) - [Franchise](https://fifteengroup.co.uk/tag/franchise/) - [QSR](https://fifteengroup.co.uk/tag/qsr/) - [technology](https://fifteengroup.co.uk/tag/technology/) - [Operations](https://fifteengroup.co.uk/tag/operations/)